Hi,
Here comes Part 8 of the 12 Principles of Process Facilitation.
The core role of a facilitator is a Facilitator of Arguments!
People has different points of view, opinions and ideas. These can conflict with each others. It is just a matter of either voicing out the conflicts or not.
If it is not voiced out, nothing can happen.
Both quarrelling and argument is surfacing of the conflicts. Quarrelling is the conflict between people while argument is the conflict between ideas. Facilitators promote rational arguments. Participants talk about both their opinions and the reasons behind.
Rational Argument enhances mutual understanding, ideas generation and eventually conflicts resolution. People understands the rationale behind others' conflicting opinions, and thus provides more ground for generating new ideas which can accomodate everybody's concerns.
We promote, or even foster argument in meetings.
Keith
Explore, Exceed & Excel